Kray 2.0 not working in LW8.0

kbdesigns · Post by **kbdesigns** » Sat Jan 23, 2010 2:52 am

I just payed 450.00 for this, and I can't get it to work. I installed all the plug-ins where they are supposed to go. I added the kray.ls file to Content, and Program folders of lw. I did all the things I was told to do in the troubleshooting, and I still get this error message - "Unknown Command Kray Licensing Tool" , "KrayFrame will not work with this application". I feel like I wasted my money. I received a license key and read where it said it would ask me for it when I launched the app, but that did not happen. How can I fix this. I uninstalled all the old kray plug-ins and ls scripts b4 I added the new ones. I'm pulling my hair out trying to get this to work. Help Please!

Post by **jure** » Sat Jan 23, 2010 9:55 am

I am sorry to hear about your problems. I do not have LW8.0 handy right now to test this. Please report your problem through the contact form provided here and Grzegorz will get back to you as soon as possible:
http://www.kraytracing.com/joomla/index ... p&Itemid=6

I'm sure you will be able to work it out.

jdomingo · Post by **jdomingo** » Sat Jan 23, 2010 11:24 am

cant you upgrade your LW 8 to 9.6? i think its free upgrade.

kbdesigns · Post by **kbdesigns** » Sat Jan 23, 2010 2:31 pm

jdomingo wrote:cant you upgrade your LW 8 to 9.6? i think its free upgrade.

I am not able to upgrade right now. It is now free, and This plug-in is supposed to work in LW8. I'll try the contact form. Thanks

www.kraytracing.com